Herman Blog

A Quandary for the AV Engineering Manager:  Remote or On-Site Support, Send Them or Not…

Written 2016-04-06 by Mike Hutcherson

When estimating a project that includes AV system programming, I am often asked my opinion on on-site support verses remote support.  As an integrator, both solutions pose positive and negative effects on both the project and the business.  The first and foremost question to ask:  “What is the end users expectation?”  This answer could eliminate the need for any debate and make the decision clear.  However, most end users do not have an “expectation” when it comes to how their system is commissioned, as long as it works and is completed by the date promised.  So let’s look at the driving factors to make such a decision.

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Are you Charging Enough for Your Most Limited Resource: AV Labor?

Written 2016-03-03 by Chris Bianchet

Having been around the AV integration industry for some time I have witnessed a lot of change. From rapidly eroding product margins to CRT becoming Plasma becoming LCD becoming LED and so much more. We are, without question, in a time of constant change and with that constant change comes both opportunity and challenges for integration businesses.

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Best Practices for Working with AV Subcontractors from a Technician in the Field

Written 2016-01-29 by Scott Straw

Every month I write a blog from the perspective of an owner of an AV company. This month, however, we thought it would be great to hear from one of our leaders in the field, Scott Straw and his perspective of how working with a AV subcontractors can be.

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4 Reasons Why Working with the Right AV Distributor Is Smart Business

Written 2016-01-18 by Staci Walter

No two businesses on the planet are exactly the same. This is especially true in the AV Integration space. Having said that, in today’s marketplace all integrators have similar needs that must be met in order to help them run an efficient and profitable business.

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Validating Outsourcing With a Data Driven Approach

Written 2015-10-22 by Chris Bianchet

Here’s a sobering statistic: Did you know that it has been estimated that the costs incurred due to the turnover of one employee are somewhere between 16 percent (low paying jobs) to 213 percent (for highly educated or specialized jobs) of their annual salary? While the disparity is great, the underlying meaning here is that businesses cannot ignore or underestimate the high costs involved in losing any staff members.

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Why Meaningful Change Is So Hard for AV Integrators

Written 2015-08-05 by Chris Bianchet

I can’t even begin to say how great this year’s Infocomm was. After a couple of decades in the AV industry, you would think attending the same show every year would wear on you, but it actually invigorates me. When I see so many friends, colleagues, and clients in one place I end up so excited and optimistic about the year ahead, and especially about the future of our industry.

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Time is Money - Or Is It? 5 Tips For Delivering AV Projects On Time

Written 2015-07-07 by Chris Bianchet

Perhaps no business phrase is better known than “Time is Money,” because no matter what business you’re in, it is relatable (and often, no matter what business you’re in, you don’t have enough of either!). “Time is Money” is definitely relatable in the fast-paced world of Audio Visual Integration. So much of our ability to make a profit comes down to our ability to get jobs done ON TIME, and on budget. Trust me when I say, this is no easy feat. How many of you have seen projects go way past deadline, over budget, and right into the land of sleepless nights and ulcers? I have, and this was a big reason I helped launch our company. We truly believed we could make the process better. However, it takes planning and an unwavering commitment to excellence to make the process better. Jobs don’t get done on time by accident. Often it is the combination of crafty design, thorough engineering, and a crack project management team that keeps a job on track, and on budget. Having said that, there are some common practices you can use to get a project off and running on the right foot. After more than two thousand projects completed, I wanted to pass along some of my favorite tips.

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Streamlining The Approach To AV System Engineering

Written 2015-06-04 by Chris Bianchet

We have entered a time where many of our daily tasks are done differently. From the time we get out of bed until the time we go to sleep, technology is an instrumental part of our lives. To put this in perspective, consider this fact—91 percent of people sleep within arms reach of their mobile device.

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4 Tips for Handling Proposal Overload

Written 2015-05-06 by Chris Bianchet

If you have been in the AV Integration business for a while then you undoubtedly have experienced its cyclical nature. We all cycle through those times when it feels as though business is at a standstill, but we recognize that those doldrums can shift to tidal waves in no time at all.

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Can Integrators Afford Not To Have a Strong Service Plan for National Customers?

Written 2015-03-04 by D Wolf

Over the past few years the visibility of the “Global Enterprise” has become more and more top of mind. Even small(ish) companies are quickly expanding to have national or global footprints because as technology continues to proliferate and allow us to connect more easily, our ability to serve people in broader locations follows suit.

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