Herman Blog

Customer Experience At The Heart of AV Project Management

Written 2014-12-02 by D Wolf

Look, I don’t think I have to tell anyone that is reading this article that project management in the AV space is hard. There is something about always being last on the jobsite with consultants, GC’s, architects and clients staring at you (usually with their arms crossed) as you are trying to button up their systems to make them work as promised all while meeting a deadline that wasn’t reasonable and became less reasonable as your work got pushed back so other trades could have the time they needed.

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